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Implementation of a Quality Management System or any ISO certification of quality assurance is a board decision that is decided by top management. The decision requires consideration of the organization’s operations, strategy, staff and, most importantly, its customers.

ISO certification standards are now readily being applied by organizations in industries ranging from manufacturers and labs to auto suppliers and pharmaceuticals.

The decision to implement an ISO standard into an organization is not only the result of them seeking to improve quality, efficiency, and profitability but also as a result of ISO implementation being:

  • Mandated by the Customers, especially internationally-focused businesses.
  • Mandated by overseas regulatory bodies for suppliers of quality-sensitive products, e.g. healthcare products necessary to maintain market presence and a competitive advantage.

Samarth’s Consultants aim is to implement such effective solutions that will help run smoother and effective management systems while enjoying real business benefits.

Yes, implementing ISO standards require the employees to go through a training that would make them familiar with the terminology used in standards, policies and processes that are being implemented to gain the ISO certification.
The changes that occur in the organization are mostly in the processes and quality control. There would be an implementation of certain measures that would help employees to deliver a better product or service to their customers.
Most of the work takes place on the organization’s site and the remainder of the time we work from our office writing up procedures. We will need time to interview and train staff, time to complete the paperwork (e.g. manuals, policies, forms, templates) and time to do the internal audit and a Management review meeting.